This policy covers the Postcard Solitaire game for iPhone and this website. “We” means Deez Labz, LLC, the company that makes the game.
The short version
- You don’t need an account, and the game never asks for your name, email address, contacts, photos or precise location.
- Your games, coins and postcards are saved on your iPhone.
- The game sends us anonymous facts about how it’s played and crash reports, so we can fix problems and make it better.
- The game shows ads from Google. Ads are personalized only if you allow it, and you can turn personalized ads off in the game’s Settings.
- We don’t sell your information.
Who we are
Deez Labz, LLC makes Postcard Solitaire. For anything about your privacy, write to privacy@postcardsolitaire.com.
What stays on your iPhone
Your progress, coins, postcards, settings and statistics are saved on your iPhone, not on our servers. They’re included in your iPhone’s own backups (iCloud or your computer), which are yours and Apple’s, not ours. Places you download are kept on your iPhone and left out of backups, because the game can download them again.
The game has no text boxes, no sign-in and no chat, so nothing you type is collected.
What the game sends, and why
| What | What it includes | Why | Who handles it |
|---|---|---|---|
| Game analytics | What happens as you play: games started and finished, levels won, coins earned and spent, which screens you visit, which ads you watched. With it: a random ID for this copy of the game, your iPhone model, iOS version, language, and your country, region and city worked out from your internet address. | To see which levels are too hard, what players enjoy, and whether the game runs well. | Google Analytics for Firebase |
| Crash reports | What the game was doing when it crashed or froze, your iPhone model and iOS version, and a random ID for this copy of the game. | To find and fix crashes. | Firebase Crashlytics (Google) |
| Game settings | A random ID for this copy of the game, the game’s version, and your country. | So we can adjust the game without a new version, like a level’s difficulty or when a Detour opens. | Firebase Remote Config (Google) |
| Notifications | A token that lets us reach this copy of the game, and groups it belongs to, worked out on your iPhone from things like your language, how far you’ve traveled, which places you’ve downloaded and roughly how many games you’ve won. | To download new places quietly in the background, and, if you allow notifications, to tell you when your mail lands or a Detour opens. | Firebase Cloud Messaging (Google) and Apple |
| Ads | Your iPhone’s advertising identifier, only if you allow tracking. How you interact with ads, your iPhone model, and your approximate location from your internet address. | To show ads, measure them, and limit how often you see the same one. | Google AdMob |
| New places to play | A key Apple creates to prove this is a genuine copy of the game, and your internet address. | To deliver new places and Detours only to the real game. | Our download server, run on Cloudflare. It keeps no record of who downloaded what. |
The game doesn’t collect your name, email address, phone number, contacts, photos, camera, microphone, health data or precise location. If the game offers anything to buy, Apple handles the payment, and we never see your card or payment details. Apple tells the game what was bought so it can deliver it, and our analytics record the purchase, not how you paid.
Ads and tracking
Postcard Solitaire is free to play, and ads help pay for it. The ads come from Google AdMob.
- Apple’s tracking question. After your first win, the game asks through Apple’s “Allow tracking” prompt whether it may use your iPhone’s advertising identifier. If you say no, the identifier isn’t shared, and ads aren’t matched to what you do in other apps. You can change your answer any time in your iPhone’s Settings, under Privacy & Security, then Tracking.
- Personalized ads. The game’s Settings has a switch called Personalized ads. Turn it off and Google is asked to show only ads that aren’t based on your interests.
- In the UK, the EU and Switzerland, Google’s consent form asks what you agree to before the game starts its analytics or ads, and the game follows your answers. Crash reports, game settings and downloads work without it, because the game needs them to run. To change your answers, write to us at privacy@postcardsolitaire.com, or delete the game and install it again to be asked again.
Google’s own use of this information is described in Google’s privacy policy at policies.google.com/privacy, and how Google uses information from apps that use its services at policies.google.com/technologies/partner-sites.
Notifications
The game shows notifications only if you allow them. It asks first with a short note of its own, then with Apple’s prompt. You can turn them off any time in your iPhone’s Settings, under Notifications, then Postcard Solitaire.
Even with notifications off, the game can receive silent messages that tell it to check for new places. These don’t appear on your screen.
This website
This website sets no cookies, runs no analytics and loads nothing from other companies. Cloudflare, which hosts it, handles your internet address to deliver the pages.
Who we share information with
We share information only with the companies that run parts of the game for us, as listed above: Google (Firebase and AdMob), Cloudflare and Apple. We don’t sell your personal information for money.
When personalized ads are on, Google may use information from the game to show you ads that fit you. Some US state laws call that “sharing” or “selling”. To stop it, turn off Personalized ads in the game’s Settings and answer “Ask App Not to Track” to Apple’s prompt.
We may also share information if the law requires it, or to protect our players, our games or our company.
How long we keep it
- Game analytics: 14 months, then deleted.
- Crash reports: 90 days, Firebase Crashlytics’ own limit.
- Emails you send us: as long as we need them to help you, then deleted.
Where it’s kept
Google and Cloudflare keep information on servers in the United States and other countries. When information leaves the UK, the EU or Switzerland, they protect it with the safeguards those places require, such as the European Commission’s standard contractual clauses.
Children
Postcard Solitaire is for a general audience and isn’t made for children under 13. We don’t knowingly collect personal information from children under 13. If you think a child has given us information, write to privacy@postcardsolitaire.com and we’ll delete it.
Your choices and rights
Depending on where you live, you may have the right to ask what we hold about you, to correct it, to delete it, to move it, or to object to how we use it. To ask, write to privacy@postcardsolitaire.com. We answer within 30 days.
Because the game has no accounts, what we hold isn’t linked to your name or email, so we can’t look you up by them. When you write, it helps to include the details from the game: open Settings, then About, then tap Copy details for support, and paste them into your email.
Deleting the game removes everything it saved on your iPhone.
If you’re in the UK, the EU or Switzerland, you can also complain to your data protection authority.
Keeping it safe
Everything the game sends travels encrypted. We limit who at Deez Labz can see game data, and the data we keep isn’t linked to anyone’s name.
Changes to this policy
If we change this policy, we’ll update it here and change the date at the top. If the change is important, we’ll also tell you in the game.
Contact
Deez Labz, LLC · privacy@postcardsolitaire.com